28
2014
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07
Shendan e-commerce: carry out high-quality service to the end
Classification:
The flagship store of Shendan Tmall, which was just launched in May, saw sales increase by 100 percent, with customers receiving constant favorable comments. Service is the source of high-quality products and the only magic weapon to establish consumer reputation. Shendan, with its considerate member service and fine logistics, creates a first-class shopping experience for customers and advances on the road of egg e-commerce leader.
The flagship store of Shendan Tmall, which was just launched in May, saw sales increase by 100 percent, with customers receiving constant favorable comments. Service is the source of high-quality products and the only magic weapon to establish consumer reputation. Shendan, with its considerate member service and fine logistics, creates a first-class shopping experience for customers and advances on the road of egg e-commerce leader.
node promotion, service member
It's summer vacation, what kind of food will everyone choose as a World Cup companion? Shen Dan leisure eggs will surely become the first choice for foodies. Shendan Tmall Flagship Store launched an early promotion campaign of "Hand in Hand with Shendan and Synchronize Heartbeat with the World Cup". During the campaign, the whole store will sell eggs at a 20% discount and new baked eggs will be given away. Such a powerful discount has attracted the attention of a large number of fans. The person in charge of Shendan e-commerce said that the event was only half a month, and the number of loyal customers in the store increased.
In addition to the World Cup, in the summer vacation, Dragon Boat Festival, Mid-Autumn Festival and other important nodes, Shendan e-commerce will launch special activities. Discounts, full reductions and other forms of different, of which the most popular consumer is the member of the premium. The person in charge of Shendan e-commerce told reporters that during the Dragon Boat Festival special offer, compared with ordinary customers who are full of 100 yuan postage, Shendan members only need to buy full of 69 yuan postage, and there are more red envelopes to send. "In half a month, repeat customers continue!"
Refined logistics, to create a first-class customer experience
At present, Shendan has brand flagship stores in Tmall and Alibaba of China Construction Bank. Thanks to Shendan's brand influence, Shendan e-commerce has thrived. In order to make customers get a better shopping experience, Shendan strives for perfection in logistics work and strives for the fastest speed and zero damage.
The logistics of egg products is a big problem for e-commerce. The vinegar egg packaging bottle is made of glass and is very fragile during transportation. In order to solve this problem, Shendan e-commerce team independently designed foam packaging for net sales, and added a layer of cardboard packaging outside the foam packaging to prevent damage. In addition, the packaging box is also printed with God Dan pattern, publicity effect by the way.
Due to the high demand of consumers for the freshness of eggs, fast has also become the primary condition of logistics. Shendan has signed a contract with domestic mainstream express delivery to ensure that orders in Hubei province will be delivered the next day at noon and in Jiangsu, Zhejiang and Shanghai will arrive in 2 days. The person in charge of Shendan e-commerce said that the logistics cost is relatively large, accounting for 8% of sales, but after the sales volume reaches a certain scale, the logistics cost can be reduced, and at the same time, it can also ensure that consumers can enjoy Shendan's delicious food and careful in the shortest time. service.
Shendan e-commerce: carry out high-quality service to the end
